Contact information
Store Information
Jolqu is operated by Orion.
Last updated: October 13, 2026
This policy separates customer responsibilities from the services we provide.
How to reach us
Email support@jolqu.shop or call 702-340-7918. Support hours: Weekdays 9 AM to 5 PM.
Contact details
Email: support@jolqu.shop
Phone: 702-340-7918
Business address: 3605 Hickory Ridge Dr, De Pere, Wisconsin, 54115, United States
Order support
Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.
Business identity
Orion operates the brand and online store at jolqu.shop. The domain, support channel, and business details on this page are the official public contact points for this storefront.
Returns and delivery questions
Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.
Business hours
Our published support availability is Weekdays 9 AM to 5 PM. Messages received outside those hours are reviewed on the next business day, excluding public holidays.
How we respond
Contact support@jolqu.shop or 702-340-7918. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.
Contact information
| Store | Jolqu |
|---|---|
| Legal operator | Orion |
| Business address | 3605 Hickory Ridge Dr, De Pere, Wisconsin, 54115, United States |
| support@jolqu.shop | |
| Phone | 702-340-7918 |
| Support hours | Weekdays 9 AM to 5 PM |